Help and Advice

Welcome to Baxi Help and Advice. Find all the latest support online. Search our FAQ library, the perfect place to find the answers to your product and service questions.  

Opening times

Monday to Thursday 

8am to 4:30pm

Friday

8am - 4pm

How can we help?

Baxi Customer Support for Homeowners

FAQs

We've shared the answers to some of the most frequently asked questions about boilers, heating systems, servicing and maintenance. Can't find the answer? Contact us and we'll do our best to help.

Baxi - Customer Support

How-to Guides

Explore our insightful library of expert advice topics and how-to-videos, covering our range of products and services

Baxi Homeowners Customer Support - 2

Contact us

You can contact Baxi for information and advice about our products, technical help or for general enquiries.