FAQs

How can we help?

We've shared the answers to some of the most frequently asked questions about key issues that are important to you.

  • All FAQ's
  • Baxi Packaged Solutions

  • Heat Pumps

  • Professional

  • Training

Where are the prefabricated solutions manufactured?

Our prefabricated solutions are manufactured in a controlled environment at our state-of-the-art site in Preston. Read more...

What services does Baxi Packaged Solutions supply?

Baxi Packaged Solutions supply a wide variety of solutions. Take a look...

What are the benefits of our prefabrication?

Our prefabricated solutions are factory-assembled and pre-tested, ready for installation and commissioning. Take a look at some of the advantages here...

How long does it take to manufacture my prefabricated packaged order?

This is based on how complex your order is, however to find out our most up to date turn around time for your project, please contact us on packagedsolutions@baxi.co.uk.

I've booked a Baxi training course, what happens next?

We will send you a booking confirmation with date, time and location of your course; map & directions to the training centre; & an agenda of the day.

Do I have to be F-Gas certified to fit an ASHP?

Monobloc style air source heat pumps contain a hermetically sealed refrigeration circuit and do not require F-Gas certification to install.

Do Baxi Packaged Solutions install other manufacturers boiler products?

Want to know if Baxi Packaged Solutions install other manufacturers Boiler products? We think we've got the right solution for your project. Read more...

What is a monobloc air source heat pump (ASHP)?

Monoblocs are self-contained heat generators. All the hydronic, refrigeration & electrical components are inside the casing, similar to a boiler. Read more

Why such a big push to install air source heat pumps now?

Find out why there is such a big push to install Air Source Heat Pumps now...

Who needs to know, when installing an air source heat pump?

Who needs to be informed when installing an Air Source Heat Pump? Find out the lost of people/authorities here...

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Contact us

If you are a merchant or installer, your local Baxi representative is here to help.

Our Solutions

Our range of heating and hot water solutions are designed with reliability, performance and energy efficiency in mind. Stocked in plumbing and builders' merchants nationwide we have a wide range of models and outputs of products, flues, controls and accessories suitable for all domestic heating installations.