Services
Alternatively you can visit PartsArena for quick access to support, with installation manuals, user guides, accessories and parts.
The team also have boilers in the room with them, with the casings removed so that they can see exactly what you can see when you're describing the problem.
Our team will take as long as you need to resolve your issues.
Monday to Thursday: 8am - 4:30pm
Friday: 8:30am - 4pm
Members of Baxi Works, our installer loyalty scheme, have access to a priority service with a dedicated technical helpline number.
Call our technical helpline to speak to an experienced engineer who can talk you through an issue while you are on site.
Tel: 00353(0) 1 4590870
If a Baxi boiler develops a problem, the boiler will display an error code to help you identify the issue. The most common of these error codes are explained below.
Designed to make your life easier when you're on site. With multiple tools, a complete list of error codes, key contacts, plus direct access to Baxi Works for quick and easy boiler registrations and the Book a Repair feature.
Discover our comprehensive range of courses and videos designed to enhance your skills and knowledge.
We have an extensive library of video guides for installers who are members of the Baxi Works loyalty scheme. These include installation, service and maintenance guides for most of our current boiler ranges, uSense and IFOS installation and troubleshooting guides and business support videos to help you market your business.
